Returns & Exchanges
We want you to love your eco-friendly laundry experience, which is why we offer a 60-day money-back guarantee if you are not completely satisfied with your Earth Breeze products. Whether you want to swap a scent or request a full refund, our team is here to ensure your journey toward sustainable living is effortless.
Initiate Your Request
Contact our customer excellence team via email or our website portal with your order number and the reason for your return or exchange.
Receive Authorization
Our team will review your request within 24 hours and provide you with a prepaid return shipping label or instructions for your specific case.
Package Your Items
Place the items in their original packaging or a similar eco-friendly mailer to ensure they arrive back to us safely and sustainably.
Get Refunded
Once your return is processed, we will issue a full refund to your original payment method or ship out your exchanged items immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing